Job Description

The Radiology Scheduler will answer and greet all incoming external and in-house calls from patients, providers, physician’s, insurance carriers, facilities, and other individuals inquiring about Graybill Medical Group’s Radiology services with a pleasant tone of voice. Must be able to handle multiple phone lines, be responsive to callers’ needs, route telephone calls to appropriate parties, take and distribute messages, collect patient demographic and insurance information, schedule/reschedule/confirm appointments, stay calm handling emergency situations and represent the company in a professional manner.  The Radiology Scheduler will call patients from the Task Box and as requested to schedule, reschedule and confirm Radiology appointments.

Skills / Requirements

Minimum education, High School or equivalent; Medical Administrative Certification/Classes preferred;  Minimum of 0-6 months experience, 2-3 years experience preferred.